Privacy Policy

Privacy Policy

At Mexten, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or purchase from Mexten.com. By using our website or providing your information to us, you consent to the terms of this Privacy Policy.

1. Information We Collect:

1.1 Personal Information: When you visit our website or make a purchase, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details.

1.2 Device Information: We may also collect information about your device, including your IP address, browser type, device type, operating system, and referring website.

1.3 Cookies: Like many websites, we use cookies to enhance your browsing experience and gather information about how you use our website. You can choose to disable cookies through your browser settings, but please note that certain features of our website may not function properly without cookies.

2. How We Use Your Information:

2.1 Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your order status, and provide customer support.

2.2 Marketing Communications: With your consent, we may send you marketing communications about our products, promotions, and special offers. You can opt out of receiving these communications at any time by following the unsubscribe instructions included in each email.

2.3 Improving Our Services: We may use your information to analyze trends, administer our website, improve our products and services, and customize your shopping experience.

3. How We Share Your Information:

3.1 Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These service providers are contractually obligated to use your information only to provide services to us and are prohibited from using or disclosing your information for any other purpose.

3.2 Legal Compliance: We may disclose your information when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Security:

4.1 Security Measures: We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

4.2 Payment Security: We use secure payment gateways to process your payment transactions. Your payment information is encrypted and securely transmitted to our payment processors.

5. Third-Party Links:

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of third-party websites before providing any personal information.

6. Children’s Privacy:

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

7. Updates to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes to this Privacy Policy by posting the updated policy on our website.

8. Contact Us:

If you have any questions or concerns about our Privacy Policy or our privacy practices, please get in touch with us at [email protected]

Thank you for trusting Mexten with your personal information. We are committed to protecting your privacy and ensuring a safe and secure shopping experience.